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Legal

Contact Policy.

Effective Date: April 21, 2026

1.

Purpose

This Contact Policy outlines how customers, partners, and visitors can get in touch with The Athlete's Bakery & Blends LLC ("The Athlete's Blender") for support, inquiries, and general communication.

2.

Contact Methods

Email (Primary Method)
support@theathletesblender.com

This is our preferred method for:

Orders and shipping questions.
Subscription management.
Product inquiries.
Refund or issue reporting.
Phone Support
276-385-0323

Phone support is available for:

Urgent order issues.
Delivery concerns.
General questions.
Availability:
Hours may vary based on business operations.
If we are unavailable, please leave a voicemail with your name, phone number, and order number (if applicable).
3.

Response Time

Email: 24–48 business hours.
Phone: We will return missed calls/voicemails as soon as possible.

High-volume periods may result in longer response times.

4.

Required Information

To help us assist you faster, please include:

Full name used on the order.
Order number (if applicable).
Description of your issue.
Photos (for damaged or incorrect items).
5.

Order Issues & Time-Sensitive Requests

Contact us within 24 hours of delivery for any order issues.
Claims outside this window may not be eligible.
6.

Business & Partnership Inquiries

For business and partnership inquiries, email us at:

support@theathletesblender.com

Please use the subject line: Business Inquiry

7.

Communication Conduct

You agree to communicate respectfully.

We reserve the right to:

Refuse service for abusive behavior.
Ignore spam or repeated misuse of support channels.
8.

Policy Updates

We may update this Contact Policy at any time. Changes will be reflected with an updated effective date.

9.

Acknowledgment

By contacting us, you acknowledge and agree to this Contact Policy.

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